Questions To Ask A Towing Company Before You Hire Them

If you ever needed a tow on the side of the road, you know how difficult it can be to find a company that is reliable. There are some key questions that you should ask such as: What types of trucks do you use? What are your charges? Do you come to your customers place or the other way around? Is there an additional charge for an after hour service call? These questions and more will help you figure out which company is best for your needs!.

What is Towing, and why do people tow?
Back in the day, towing was all about getting a vehicle from one place to another. Drivers relied on towing services for emergencies and regular basic needs like moving a car from the parking lot to their driveway.

Times have changed, and now more people are turning to towing services for everyday needs like getting their car from one side of the street to the other. There are many reasons why people might need a tow truck, and it all depends on what kind of vehicle you’re driving and where you’re going. Here are some questions to ask before you hire a tow truck:

-How long has your company been in business?
-How many trucks do you have available?
-What is your pricing policy?
-Do you offer any discounts depending on the situation?
-What is your turnaround time for calls?
-What is your policy on late payments?
-Do you accept credit cards?
-Is there a minimum charge for services?

Are you a truck driver or someone who drives frequently in bad weather? If so, then you know all too well the dangers of driving on a flat tire. Not only can it lead to costly damage to your car, but it can also be very dangerous for yourself and the people around you if not handled correctly. Here are five reasons why you should always avoid driving on a flat tire.

Ravi Manager

How to find the right tow company?
Before you hire a tow company, make sure to ask a few questions to ensure the company is the right fit for your needs. Here are some questions to ask:

-What is your pricing policy? Is there a minimum charge or fee for services? Do you have any discounts or price specials for bulk orders?
-How many drivers are on staff? How long has the company been in operation? What experience do they have with towing vehicles?
-What is your turnaround time for services? How often do you make repairs or updates to your equipment?
-What is your policy on accepting cash or payment cards? Does the company have a guaranteed delivery time for towed vehicles?
-Do you have a history of causing accidents while towing vehicles? Have any drivers been disciplined for unsafe driving behavior?
The Types of Tow Vehicles
Towing companies come in all shapes and sizes. To be sure your tow vehicle matches your needs, ask the following questions:

– What kind of towing vehicles do you have?
– How many towing vehicles are in your fleet?
– How many drivers are on your towing team?
– Are the drivers licensed and insured?
– What is your mechanical maintenance policy?
– What is your towing capacity for a particular type of load?
– Do you offer 24/7 roadside assistance?

Understanding a Towing Service Company
Questions to Ask a Towing Company Before You Hire Them

There are a few questions you should ask a towing service before you hire them, in order to make an informed decision. Here are four key questions to ask:

1. What is your pricing policy? How does the price vary based on the amount of work required?
2. What is your turnaround time for services? How long will it take you to tow my car from A to B?
3. Are you licensed and insured? Do you have workers’ compensation coverage?
4. What are your qualifications and experience? Do you have any previous towed car experiences?

Learning More About the Towing Company in Edmonton.
If you’re considering hiring a towing company, here are some questions to ask:
-What is your pricing structure?
-How much coverage do you offer?
-How long have you been in business?
-What kind of certifications or licenses do your employees have?
-What is your experience with roadside assistance?
-What kind of guarantees or warranties do you offer?

Arrangements for payments and fees
Before you hire a towing company, make sure you have all the arrangements in place. Here are some questions to ask:

– What are the payment arrangements? You may need to pay upfront, or have a payment plan in place.
– What are the fees? Make sure you know what the towing and storage fees will be.
– What is the turnaround time for getting your vehicle back? This is important, since you don’t want to wait too long or risk losing your vehicle.
– Is there a guarantee that my vehicle will be returned to me? If not, what is the process for resolving any issues?

Towing & Roadside Assistance

We tow vehicles from the street or highway to our convenient location where they are safely parked until they are serviced.
Our equipment is top-of-the-line and we provide 24/7 roadside assistance for all our customers in Edmonton and surrounding areas.


  • 6210 30 Street Northwest, Edmonton, Alberta T6P 1J7, Canada
  • 112, Building 2950, Street 141st. SW, Edmonton, Alberta T6W 3G3, Canada
  • (780) 450-3139
  • 24 hours a day, 7 days a week